Terms of Service

1. Acceptance of Terms

By accessing or using the website located at builtbyaleck.com (the "Site"), or by engaging any services provided by Built by Aleck, a brand of Menendez Surfaces & Strategy LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Site or our services.

2. Services Description

Built by Aleck provides professional polyurea and epoxy floor coating services for residential and commercial properties. Our services include surface preparation, polyurea/epoxy floor coating application, and related finishing work.

Any estimates, pricing, or project details provided through the Site — including via online calculators, forms, or other interactive tools — are approximate and for informational purposes only. They do not constitute a binding offer, contract, or guarantee of final pricing.

3. Pricing & Estimates

• Any pricing calculator or estimate tool on the Site provides rough estimates only and should not be relied upon as a final quote.
• Final pricing is determined after an in-person inspection of the project site, taking into account square footage, surface condition, required prep work, and coating system selected.
• Promotional offers, discounts, and special pricing are subject to availability, may be limited in duration, and can be modified or withdrawn at any time without prior notice.
• A signed service agreement is required before any work begins.

4. SMS / Text Messaging Terms

By providing your phone number and opting in to receive text messages from Built by Aleck, you agree to the following:

• You consent to receive SMS/text messages from Built by Aleck, including but not limited to appointment confirmations, reminders, promotions, and follow-ups.
• Message frequency varies based on your interactions with our business.
• Message and data rates may apply. Check with your wireless carrier for details about your plan.
• You may opt out at any time by replying STOP to any message. You will receive a single confirmation message and no further texts.
• For assistance, reply HELP to any message or contact us at jeriel.menendez@gmail.com.
• Consent to receive SMS messages is not a condition of purchasing any goods or services.
• Your consent information will not be shared with or sold to third parties for their own marketing purposes.
• You must be 18 years of age or older to use this SMS service.
• Built by Aleck, its affiliates, and wireless carriers are not liable for any delays or failures in the delivery of any SMS messages. Carriers are not responsible for the content of messages sent via their network.

For complete information on how we handle your data, please see our Privacy Policy.

5. Website Use

You agree to use the Site only for lawful purposes and in a manner that does not infringe upon the rights of others. You may not:

• Scrape, crawl, or use automated tools to extract data from the Site without our express written permission.
• Attempt to interfere with, compromise, or disrupt the Site's functionality or security.
• Use the Site to transmit any harmful, threatening, or unlawful material.
• Reproduce, distribute, or create derivative works from any content on the Site without prior authorization.

6. Intellectual Property

All content on this Site — including but not limited to text, images, photographs, videos, logos, graphics, design elements, and software — is the property of Built by Aleck / Menendez Surfaces & Strategy LLC and is protected by applicable copyright, trademark, and intellectual property laws. Unauthorized use of any content is strictly prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Built by Aleck and its owners, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or our services. Our total liability for any claim shall not exceed the amount you paid to us for the specific service giving rise to the claim.

The Site and all content are provided "as is" without warranties of any kind, either express or implied.

8. Indemnification

You agree to indemnify, defend, and hold harmless Built by Aleck, Menendez Surfaces & Strategy LLC, and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Site, violation of these Terms, or infringement of any third-party rights.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Alabama, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Baldwin County, Alabama.

10. Changes to Terms

We reserve the right to modify or update these Terms at any time. Changes will be effective upon posting to the Site with an updated effective date. Your continued use of the Site after any changes constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about these Terms of Service, please contact us: